Shipping & Delivery Policy

At Nalessa, we aim to provide you with a smooth and hassle-free shopping experience. Please read our shipping and delivery policy carefully before placing an order.

What is your Shipping Timeline?

• Our shipping timelines vary depending on the product you order.

• All clothing products take 3 to 15 working days for delivery (the exact timeline is mentioned under each product in the description section).

• Working days are Monday – Friday, excluding weekends and public holidays.

• Once your order is dispatched from our warehouse, tracking details will be sent to your registered email and WhatsApp number.

⚠️ Please do not accept any parcel if it is tampered with, as we will not be responsible for such cases.

Do you offer reverse pickup for exchanges?

• Yes ✅, we offer reverse pickup for eligible items within India.

• However, in some locations, reverse pickup may not be available. In such cases, you may be required to ship the product back to us at your own cost and risk.

Where are my tracking details?

• As soon as your order is shipped, you will receive a WhatsApp message and email with tracking details to track your shipment in real-time.

What are your shipping charges?

• We currently offer FREE Shipping across India.

Is there plastic in your packaging?

• No 🚫. At Nalessa, we care about the environment.

• All our packaging is eco-friendly and paper-based.

This Shipping & Delivery Policy ensures complete transparency and trust while shopping with us.